Booking Terms And Conditions


Please read our full Booking Terms and Conditions Gingers on the Hill.pdf policy before booking with us.

  • Full refund for cancellations up to 30 days before check-in. If booked fewer than 30 days before check-in, full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. After that, 50% refund up to 7 days before check-in. No refund after that.
  • Unfortunately, Gingers on the Hill is not suitable for pets.
  • Minimum stay is 2 nights.
  • Our maximum guest no. is 9 people.  Being 6 adults max plus any children. This is so everyone is comfortable.
  • Rooms will be made available according to the no. of guests booked and must only be used to accommodate the no. of guests stated on booking. If you would like to add additional guests on at last minute, we can usually accommodate these changes.
  • Base pricing is for 4 people with $50 per person per night charged for additional people. Adults and children’s pricing are the same.
  • Check-in time is 3pm and Check-out 11.00am unless differing with prior arrangement.
  • We don’t charge additional cleaning fees so we do ask that the house be left in a respectful and tidy state, and items returned to their place.
  • The Gingers must only be used for private, residential usage only. Commercial use for photoshoots or other marketing activities are strictly by arrangement only.
  • Please notify us prior of any outside visitors.
  • No smoking inside the house and cigarette butts are to be disposed of thoughtfully.
  • Please respect our neighbours and wildlife with quiet hours between 10pm and 8am.
  • Strictly no parties, events or group gatherings. Unfortunately, we are not suitable for wedding stays or wedding party stays due to the narrow roadway making it unsuitable for shuttles and heavy traffic and the quiet residential nature of the street. Please contact us for any specific requests around wedding events prior to booking.
  • We ask that you notify us straight away if something is amiss when you arrive at the property. If an incident of damage occurs during your stay you must let us know immediately so we can rectify it for you.
  • All toys and sports equipment provided at Gingers on the Hill is used at your own risk. We will not be held responsible for any injuries that occur while in use. Please supervise children on the tree swing, in outdoor areas and spa bath.
  • Costs for damage other than minor breakages will be passed on to the guest.